Can't reach English and French server, unhandled exception

[GYNDE]

ANd MoonId has not answered any questions since 2016

[GYNDE]

Here is the "reponse" from MoonId's official email "support" site:

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<support@moonid.net>: host mailfresser.de[88.198.36.133] said: 550 5.1.1
<support@moonid.net>: Recipient address rejected: User unknown in virtual
alias table (in reply to RCPT TO command)


Yeah, tells us they don't care and it's time for DOE authors to migrate all it's loyal customers to a DOE English login.

[st0rm]

DE1 is back online. EN server still not working.

[GYNDE]

Still dead..... on the EnG Server

[xtro]

Works now.

But lost my login series.. over 1,6k..
Lost weekely quest, lost load of time on event and all we given is "should work now"..

[GYNDE]

Me too.

this just sucks

[Zarathos]

It sure disappoints when such shizz happens in DoE. Especially with the goddamn PVP part of the weeklies. I've lost 3 Thunderdomes during this rotation and now need to refresh the ferocity twice to finish the weekly quests in time. 55 hours lost and no compensation for it :/ I'm not even talking about the 10 souls lost due to refreshing the daily roll.

[GYNDE]

Agreed.|

Not even a "we're looking into it"

I lost 3 logins - had to pay the 10 souls too.


NOt too happy.

[Orience]

Shame I don't have nuff time to care for you too guys. I'm doing my best for the French server but sadly can't double my work load...

[GYNDE]

Hmm.

Maybe an additional moderator, with access needs to be appointed?