BigPoint

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BigPoint

Postby Uiqua » Fri 16. Aug 2013, 07:24

Hello everyone,

I already wrote it yesterday but it seems that my post went down so that some players didn't see it.

http://f1.daysofevil.com/viewtopic.php?f=21&t=1119

BigPoint is setting up some technical steps to Days of Evil. Because of that players which come from BigPoint aren't able to log in at the moment. It was told to us yesterday that this will occure only for one hour but it still persists -.-

We are in contact with BigPoint all the time and make pressure to fix this. Please be patient with us because in this case we are powerless about that.

Cheers,

Uiqua
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Re: BigPoint

Postby GYNDE » Fri 16. Aug 2013, 15:35

Actually, this does bring up a point...

Many of us come in through an outside vendor ( big Point, MoonId).

What happens in the event that a total failure occurs, or the through point decides to drop DoE?

Have tried coming in thru the DoE page, but ofcourse, logins do not work.
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Re: BigPoint

Postby Uiqua » Fri 16. Aug 2013, 16:44

Hello everyone,

BigPoint told us 10 minutes ago that they won't fix it until monday because nobody works there on weekend -.-

We tried to find a quick solution but it isn't in our hands. We feel deeply sorry for that!

Kind regards,

Uiqua

@GYNDE
If a failure occures the DoE-team will fix it as soon as possible. If the problem comes from the portal itself, we have to give it to the portal owner for sure. But I can say that in absolutely no portal DoE will be dropped for no reason.
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Re: BigPoint

Postby D11M » Fri 16. Aug 2013, 19:45

Hmm,that is bad :( will we get a compensation or something for not being able to log while other players can enjoy their time? :D
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Re: BigPoint

Postby DiannaDark » Sat 17. Aug 2013, 01:55

I will do nothing to get ahead of you while you can't log on.

Only a pirate would do something as unfair as that.

Have a great weekend.
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Re: BigPoint

Postby D11M » Sat 17. Aug 2013, 02:27

lol,you've always loved the pirate theme demi :D

I just meant maybe we can get our old daily roullete login back to 30,little fun from starting with day 1 because bigpoint messed something around there.
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Re: BigPoint

Postby HenryIII » Sat 17. Aug 2013, 10:55

Good call

D11M wrote:I just meant maybe we can get our old daily roullete login back to 30,little fun from starting with day 1 because bigpoint messed something around there.


This one is not fair as only Souls will get the logons back - get the POINT bigpoint :x

NOTE: Puting my view across for all effected by this - I am with MOONID :P
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Re: BigPoint

Postby woepsie » Sun 18. Aug 2013, 10:49

Aw poor D11M :(
Let's hope Bigpoint gets on it mondaymorning.
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Re: BigPoint

Postby D11M » Sun 18. Aug 2013, 15:24

Pff,let's be honest they won't fix it on monday if they didn't manage to fix it on friday :/
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Re: BigPoint

Postby woepsie » Mon 19. Aug 2013, 00:05

Hang in there D11M! It'll be alright :p
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