Honestly,the "give us soul for free" will never work.So i suggest Demi that you and the ones that want more free soul make a brainstorm and bring the devs some ideas on how to add free soul to the game without ruining the game economics
2 tips for it.
1st: don't make the post too long or the people won't read it(just as with this one created by me)
2st: make another topic with your suggestions this way you will get a highier chance for Uiqua to read your ideas
Demi, with the new update your prayers might have been answered.
From German server, used Google translate.
"souls More souls for all! All dungeons, whether they are normal or heroic, can now be found as loot and souls. So the players have another chance at the coveted currency to get for free. The number of souls to be found varies."