cannot acess game via bigpoint

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cannot acess game via bigpoint

Postby antyhiggs » Thu 1. Jan 2015, 22:01

Hello,

After login to bigpoint portal DoE is not on gamelist. Pls advise how to login to DoE.

Damn, I hope that it won't take long, as winter event is on...
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Re: cannot acess game via bigpoint

Postby Merciless » Thu 1. Jan 2015, 22:20

Same here. :cry: Maybe BugPoint wants more money from bitComposer. :o
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Re: cannot acess game via bigpoint

Postby D11M » Fri 2. Jan 2015, 00:49

Strange,it works for me.Or maybe it was while i wasn't online
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Re: cannot acess game via bigpoint

Postby Merciless » Fri 2. Jan 2015, 03:35

Still down for me. I know one other person that can't access through big point and another that can. Appears to be evenly divided between bigpoint have and have nots.
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Re: cannot acess game via bigpoint

Postby Merciless » Fri 2. Jan 2015, 07:12

I think I have a fix - it worked for friend and I....

1. Go to the bigpoint page where it would normally display "your" games.
2. Go to Strategy Games and get the list displayed on the screen that shows several rows of games. Make sure it is the list that has options for Detail & Play now on the right hand side for each game.
3. Scroll down to you see DoE. Click Play now. You should get the DoE screen. :mrgreen:

NOTE: This does did not add the game to the bigpoint portal for me. I (and maybe you) will need to do the steps above from now on to play DoE until they fix it. :roll: :evil:
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Re: cannot acess game via bigpoint

Postby antyhiggs » Fri 2. Jan 2015, 09:30

Thx, it works. Not very user friendly, but it works.
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Re: cannot acess game via bigpoint

Postby st0rm » Fri 2. Jan 2015, 15:22

And this is why I use MoonID platform. Never had an issue. :) Anyway, I am glad it got sorted out.

Cheers,
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Re: cannot acess game via bigpoint

Postby HeathenStar » Fri 2. Jan 2015, 15:51

Merciless said

"I think I have a fix - it worked for friend and I....

1. Go to the bigpoint page where it would normally display "your" games.
2. Go to Strategy Games and get the list displayed on the screen that shows several rows of games. Make sure it is the list that has options for Detail & Play now on the right hand side for each game.
3. Scroll down to you see DoE. Click Play now. You should get the DoE screen."

Thank you for this. I have no games in my games list at big(Bug)point and had no clue as to why . The only game I have ever played at that site is DoE.

Does anyone know how I can change my ability to log in directly to the game? I tried and was referred to BP.
Last edited by HeathenStar on Sat 3. Jan 2015, 10:32, edited 1 time in total.
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Re: cannot acess game via bigpoint

Postby Kagen » Fri 2. Jan 2015, 20:03

It is not possible in a normal case.

The only case where you can change your access is if BigPoint goes bankrupt. Then all the BigPoint accounts will be changed into normal DoE accounts.
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"We ourselves feel that what we are doing is just a drop in the ocean. But that ocean would be less, because of that missing drop."
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