Converted accounts can not enter/change/update email
Posted: Tue 18. Jun 2019, 01:15It turns out, and it has been pointed out before, that if you have a "converted" account from MoonID or bigpoint the ability to update or change your email accounts associated with your ENGLISH Server DOE account is not available.
AND if you forget your password, and use the reset password option, it will tell you that the email account does not exist in their database.
I know that the probability of someone ready this is slim... But I would encourage everyone with a converted account to check your passwords and make sure they are written down. I had a problem and was sure I remembered it ( when the auto password was being funky) I was shut out for 20 hours... I fortunetly remembered and was able to get back in.
*sigh*
AND if you forget your password, and use the reset password option, it will tell you that the email account does not exist in their database.
I know that the probability of someone ready this is slim... But I would encourage everyone with a converted account to check your passwords and make sure they are written down. I had a problem and was sure I remembered it ( when the auto password was being funky) I was shut out for 20 hours... I fortunetly remembered and was able to get back in.
*sigh*