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Bigpoint - can't login

PostPosted: Sat 9. Jun 2018, 19:26
by Merciless
:!: I can't login in DoE via bigpoint.com or de.bigpoint.com :cry:

Re: Bigpoint - can't login

PostPosted: Sat 9. Jun 2018, 19:31
by GYNDE
Same with MoonID

Sucks

Re: Bigpoint - can't login

PostPosted: Sat 9. Jun 2018, 19:45
by Merciless
DoE needs to add a performance clause with Bugpoint and MoonedID that if a player can't login into DoE for more than (say 6 hours one time or 3 times over the course of a year for any length of time) that DoE reserves the right to transfer the player's account to a direct account with DoE.

Re: Bigpoint - can't login

PostPosted: Sat 9. Jun 2018, 23:23
by GYNDE
yes

Re: Bigpoint - can't login

PostPosted: Sat 9. Jun 2018, 23:28
by GYNDE
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<support@moonid.net>: host mailfresser.de[88.198.36.133] said: 550 5.1.1
<support@moonid.net>: Recipient address rejected: User unknown in virtual
alias table (in reply to RCPT TO command)

Re: Bigpoint - can't login

PostPosted: Sun 10. Jun 2018, 07:37
by Uiqua
Hello everyone,

unfortunately we had some technical problems.

But we have checked it now and everything should work as intended again.

Have a nice Sunday and greetings,

Uiqua

Re: Bigpoint - can't login

PostPosted: Sun 10. Jun 2018, 10:23
by xtro
Still does not work for me :(

Re: Bigpoint - can't login

PostPosted: Sun 10. Jun 2018, 21:55
by Merciless
I can now login via bigpoint ok. Thank you :mrgreen:

Re: Bigpoint - can't login - OR MOON-ID

PostPosted: Sun 10. Jun 2018, 23:53
by GYNDE
Still can't log in from Moon-ID

Re: Bigpoint - can't login

PostPosted: Mon 11. Jun 2018, 05:59
by Uiqua
Good morning Gynde,

please check again - it should work now.

Best regards,

Uiqua