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Can't reach the French server (24/05)

PostPosted: Thu 24. May 2018, 13:34
by Zarathos
Trying to reach the French server via moonid.net and can't, keeps saying the server's unavailable. Any maintenance going on or it crashed?

Re: Can't reach the French server (24/05)

PostPosted: Thu 24. May 2018, 18:24
by Zarathos
Anyone else having the same issue? Still can't enter the French server.

Re: Can't reach the French server (24/05)

PostPosted: Thu 24. May 2018, 18:29
by Kagen
I have the same problem since coming back from university at roughly 2pm (german time) and I have a direct account. I thought it was my internet being troublesome, because I get at message from my provider and not the usual 404 Error Page. It is a timeout of the web address: "Connection to server timed out ".

Today morning before 7 am I could log in without a problem, but now I do not reach the french login page.

Re: Can't reach the French server (24/05)

PostPosted: Thu 24. May 2018, 18:39
by Zarathos
I see, thanks for the info. I had had the same issue starting from today's morning, that's about noon server-time. I guess it's the server and not just me or moonid.net.

Re: Can't reach the French server (24/05)

PostPosted: Thu 24. May 2018, 18:55
by Kagen
I find this issue quite maddening, so I also sent an email to support in hopes of speeding this up.

Re: Can't reach the French server (24/05)

PostPosted: Fri 25. May 2018, 09:20
by Kagen
So, it is us and Machine. That makes three :(

Re: Can't reach the French server (24/05)

PostPosted: Fri 25. May 2018, 10:11
by Kagen
Hi Daikoku,

please excuse the server shutdown.

Since yesterday there are problems with the power supply of a server park
from our hosting agency. We hope that the problems are resolved this morning
and thank you for your understanding.

We will release the update on the French server as soon as it is working
again.

Best regards,

Your Days of Evil - Team