Missing Level Up Reward

This is the area about reporting bugs or when you have technical problems.

Missing Level Up Reward

Postby Aerogator » Sat 15. Nov 2014, 12:44

When I advanced to Level 12 I got the notification for the level up reward (75k gold, 10 Imps) but have not received it yet. I had 67 Imps & 86k gold before the new level. The 'Thunderdome' option does show up for me now. It has been about 24 hours since the level up.

Any help would be appreciated.

Thanks,

Aerogator
Aerogator
 
Posts: 3
Joined: Fri 19. Sep 2014, 14:24

Re: Missing Level Up Reward

Postby Kagen » Sat 15. Nov 2014, 19:54

Sounds to me like Uiqua has to look into the problem.

Otherwise I'd have told you that it takes time with transactions every now and then, but you already have waited for 24 hours. SO we can rule a delay out.

If it was no technical problem of the game itself, but situated at your own computer, I'd advise you to clean your cache, restart your browser or use a different browser.
Image

"We ourselves feel that what we are doing is just a drop in the ocean. But that ocean would be less, because of that missing drop."
User avatar
Kagen
 
Posts: 358
Joined: Sun 5. Jan 2014, 17:11
Location: Germany

Re: Missing Level Up Reward

Postby Aerogator » Tue 25. Nov 2014, 16:32

I have logged in with different a different browser & different devices and it did not resolve it.

Thanks,

Aerogator
Aerogator
 
Posts: 3
Joined: Fri 19. Sep 2014, 14:24

Re: Missing Level Up Reward

Postby HeathenStar » Wed 11. Feb 2015, 17:45

I too have noticed an issue with level up rewards. I seem to have missed out on the gold portion of it for the last two levels. I wasn't sure for level 19 but watched carefully as I approached level 20 and when I crossed the threshold I received notification but saw no increase in my Gold revenues. I remained at a balance of 232,629.97, I refreshed the page and checked my inventory for the Aquatun which I have received. How do I notify those who should know, please?
HeathenStar
 
Posts: 20
Joined: Sun 24. Aug 2014, 08:01
Location: Christies Beach, Adelaide, South Australia.

Re: Missing Level Up Reward

Postby DiannaDark » Thu 12. Feb 2015, 04:06

You could message our Admin.

Click Board Index.

Click Updates.

Find Uiqua in red, click his name.

Send a personal message.

But I am guessing he will see this Thread and answer you here.


xoxox
<3

https://www.youtube.com/watch?v=C0X3CLJVMJU

C'est une vie de pirate pour moi. Buvez mes cœurs. Yo ho !

https://www.youtube.com/watch?v=a3VmwODZkVU
User avatar
DiannaDark
 
Posts: 1117
Joined: Fri 1. Mar 2013, 20:47
Location: Arkansas

Re: Missing Level Up Reward

Postby HeathenStar » Tue 17. Feb 2015, 18:41

Thank you Demi!

I tried to PM uiqua but it seems I don't have the privilege as yet. May I ask you to do so on my/our behalf.

Thanks again.
HeathenStar
 
Posts: 20
Joined: Sun 24. Aug 2014, 08:01
Location: Christies Beach, Adelaide, South Australia.

Re: Missing Level Up Reward

Postby Bored » Tue 17. Feb 2015, 21:39

You need 10 message to have those privilege if i'm not wrong, so you can always spam till you get to 10 post or something like that.
Image
User avatar
Bored
 
Posts: 187
Joined: Thu 24. Apr 2014, 08:00

Re: Missing Level Up Reward

Postby DiannaDark » Sun 22. Feb 2015, 15:26

I passed on your problem to our Admin.




xoxox
<3

https://www.youtube.com/watch?v=C0X3CLJVMJU

C'est une vie de pirate pour moi. Buvez mes cœurs. Yo ho !

https://www.youtube.com/watch?v=a3VmwODZkVU
User avatar
DiannaDark
 
Posts: 1117
Joined: Fri 1. Mar 2013, 20:47
Location: Arkansas

Re: Missing Level Up Reward

Postby HeathenStar » Wed 4. Mar 2015, 07:15

Thanks Demi! I am yet to hear anything back but I'll let you know when I do.
HeathenStar
 
Posts: 20
Joined: Sun 24. Aug 2014, 08:01
Location: Christies Beach, Adelaide, South Australia.


Return to Technical support

Who is online

Users browsing this forum: No registered users and 10 guests

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group