connexions problem

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connexions problem

Postby CyrusZeroubabel » Tue 27. Jun 2017, 00:30

hello
on the french serveur, it 's the 7 time who i lose my connexion.
it 70 souls and 4 million gold to reconnect
Please stop the bug and pay the dommage.

thank you

CyrusZeroubabel

French Server
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Re: connexions problem

Postby feli38 » Sat 1. Jul 2017, 13:57

:oops: bonjour a tous et moi aussi j'ai encore perdu 20 ames pour ma serie de connection SVP
ORIENCE faite quelque chose et parler en au support.merci :)
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Re: connexions problem

Postby gunday » Mon 3. Jul 2017, 05:20

Again, i lost the sequence.
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Re: connexions problem

Postby Uiqua » Tue 18. Jul 2017, 10:35

Hi you both,

just 2 minutes to go we posted a link to the ingame blackboard where every player receives 100 souls because of the login roulette bug and the maintenance.

Best regards and sorry again for the issues!

Uiqua
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Re: connexions problem

Postby pigargue » Wed 11. Oct 2017, 21:07

bonjour,
j'ai eu un soucis en voulant me connecter à mon compte sur un autre pc, il n'a pas reconnu mon mot de passe et donc depuis 2 jours je ne peux plus jouer car même en demandant un mail pour me redonner un mot de passe via le portail d'accés au jeu, il ne m'envoie pas le mail sur ma boite mail.
Uiqua comment puis je procéder s'il vous plait car je n'ai pas d'accés et rien en retour pour me donner un code.
Merci de votre diligente réponse et action
Pigargue



Translation by st0rm:
"Hello,
I have the following problem: I tried to log in to my game account from another computer and it didn't recognize my password. I can't play the game for 2 days now. I even tried the "Forgot Password" option from the log in page and it didn't send any emails to my email account.
Uiqua, how should I proceed from here since I don't have access to the game and nothing worked when I tried to recover my password.
Thank you for your answer and taking care of this problem
Pigargue
"
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Re: connexions problem

Postby Uiqua » Fri 13. Oct 2017, 07:16

Hello pigargue,

haven't we sent you new login details just a afew days ago?

If not, please send us an e-mail to support@daysofevil.com so that we can check your issue.

Best regarads,

Uiqua
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Re: connexions problem

Postby pigargue » Sat 14. Oct 2017, 07:45

bonjour,
J'ai envoyé un e-mail hier soir sur le support.
Merci de faire votre possible.
Pigargue
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Re: connexions problem

Postby pigargue » Wed 18. Oct 2017, 06:03

bonjour,
je n'ai toujours rien et cela fait presque 1 semaine
merci
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Re: connexions problem

Postby pigargue » Thu 19. Oct 2017, 21:42

bonjour,
vous vous occupez de mon cas ou pas car l'event est commencé mais je ne peux pas en profiter, alors merci de faire quelque chose diligemment s'il vous plait.
Pigargue
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Re: connexions problem

Postby Uiqua » Wed 25. Oct 2017, 07:31

Problem is solved via support mail ;-)
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